Khelo365
  • Players : 93
  • Tables : 18

POKER FAQ BANKING AND TRANSACTION

Q How to Buy Chips?

A Follow the below steps:

  1. Log in at www.Khelo365.com.
  2. Click on the 'buy chips' button in the 'my account tab' which will take you to the 'buy chips' page.
  3. Enter the amount you wish to deposit and select your preferred payment gateway from the list of options available then click on 'buy chips'. You can deposit 50000 per transaction, unlimited times per day. You will be redirected to our secure page, where you will need to select your preferred method of payment.

Example for deposit using a credit card:

Select credit card option and click on 'pay now'. You will now be redirected to another secured page where you will need to fill in your card number, name as shown on your card, the expiration date of your card and your CVV number.

Make sure the details you entered are correct and press 'pay now'. Follow the regular transaction authentication steps if your bank requires any. Once your transaction is complete, click on 'return' to go back to your homepage, the chips will be automatically added to your Khelo365 account.

Add the chips and strike the table of real cash poker to win big!

Q How to Redeem?

A

  1. Login to our site at www.Khelo365.com
  2. On the top right section of our homepage, you will see the 'Account balance' tab displaying your current balance, click on it to open the 'redeem chips' page. This page will show you the total amount of chips as well as the redeemable amount.
  3. You will need to make a minimum deposit of Rs.100 and you have to submit the original scanned copy of the PAN card and an address proof (ADHAR card/ Driving license/Passport/election ID (front & back)) for verification if you are going to make a withdrawal request for the first time. Enter the number of chips you would like to redeem and click on 'redeem chips'. A warning message to submit your PROOF will appear. You will need to upload a scanned copy of your PROOF to complete this verification process. The size limit of the file must not exceed 1Mb. Click on 'browse' and select your PROOF COPY from your computer, and click 'open' then click on the 'submit' button.
  4. This verification usually happens within 24 hours. Once your ID is verified, enter the number of chips you wish to redeem and click on the 'redeem' button.
  5. If you see an invalid banking warning, click on the banking details link, and enter your banking details (full name, account number, IFSC code of your bank) then click on 'save'. Your banking details are now updated, and your redeem request is submitted. You will able to see the status of your redeem request in the table below.
  6. The money will be credited to your bank account within 2 working days (excluding RBI holidays). Investing to win big is a brilliant poker strategy and choosing poker online game is ingenious! Time flies like an arrow, aim massive to win big in poker online.
  7. You can make unlimited cash-outs per day, but cannot be more than Rs.49,900 per cash-out. The minimum redeem amount is Rs.200 and maximum amount is Rs.1 Lakh per day. For further information, read the Redemption Policy.
Q Why am I unable to redeem without purchasing chips?

AFor your first cash out only, you will need to make first an initial deposit of minimum Rs.100. Khelo365.com, the ultimate online poker India site will require an initial deposit to start off.

Q How to convert Bonus money into Real money?

A To redeem the bonus amount, players need to play at our cash tables to generate Loyalty points. Once they generated enough Loyalty points the bonus amount will be transferred to the redeemable chips gradually. Most trusted poker site in India, khelo365.com values your every dime and makes sure you gain access to it.

Q How do I know if my purchase has been successful?

A Once your transaction is successful, you will receive an email to confirm the said transaction. Also, you can check your account balance, as the amount will automatically be added to your Khelo365 account once the transaction is complete. The ultimate site to play poker games online Khelo365.com values your every dime and makes sure you receive in and out of all your transactions instantly.

Q What should I do if I get failed transaction?

A You will need to contact our customer support if any transaction has failed, Khelo365's customer support is available 24/7 and will be happy to assist you with any technical problems you have on our website. If the transaction is failed from the banks end, refund will take place during the time of 3-5 business days. Never panic, the ultimate poker online site khelo365.com is available and happy to answer your inquiries anytime.

QHow to convert the Loyalty points?

A You must first log into our site and then open our 'Play Poker' Web Client. Once opened, click on the cashier, in the cashier window click on 'Exchange' which will be located on the VIP Points tab. Players can convert the Loyalty points manually once it reaches 3000 points. We will provide the 100 chips for their 3000 Loyalty points. They can use those chips to play at our tables or they can redeem it as real cash. Real cash from real cash poker is always hot! Play more and boost your chances of massive wins here at Khelo365.com – the ultimate Indian online poker site.

Q Why am I unable to redeem without purchasing chips?

A For your first cash out only, you will need to make first an initial deposit of minimum Rs.100.

Q How do I know if my purchase has been successful?

A Once your transaction is successful, you will receive an email to confirm the said transaction. Also, you can check your account balance, as the amount will automatically be added to your Khelo365 account once the transaction is complete.

Q What should I do if I get failed transaction?

A You will need to contact our customer support if any transaction has failed, Khelo365's customer support is available 24/7 and will be happy to assist you with any technical problems you have on our website.

Q How to convert the Loyalty points?

A You must first log into our site and then open our Play Poker Web Client. Once opened, click on the cashier, in the cashier window click on 'Exchange' which will be located on the VIP Points tab. Click here to exchange your VIP points

Players can convert the Loyalty points manually once it reaches 3000 points. We will provide the 100 chips for their 3000 Loyalty points. They can use those chips to play at our tables or they can redeem it as real cash.