Khelo365
  • Players : 275
  • Tables : 27

General Questions

Q Which variants of poker can I play on Khelo365?

A Khelo365 has two variants of Poker on our website. No-Limit Texas Hold'em Poker (NLHE) and Pot-Limit Omaha Poker (PLO), both variants are available for Tournaments, Cash Games, and Freerolls.

To find out how to play Texas Hold'em Poker, click here.

To find out how to play Pot-Limit Omaha Poker, click here.

Q I would like to play under different names. Can I have more than one account?

A No. Each player is only allowed one Khelo365 Account. Once you create an account, your Khelo365 ID cannot be changed, so please choose carefully. If you are caught creating two or more ID's all of your current existing ID's will be banned.

Q Which software or application I need to download in order to play on Khelo365?

A

Or you can also play from your web browser. After you have logged into our website, simply press 'play poker' to open our web client to start playing.

Click here to watch 'How to install our Mobile App' video.

Q What are the benefits I can get from your Emails and SMS?

A We will inform you about new promotions via SMS and Email which can help you be up to date with what is new on Khelo365.

We may also send Special Bonuses and Offers via Email and/or SMS made especially for you and that's something you should not miss. Offers may contain Surprise Bonuses, Special Deposit Bonuses and many more.

*If you wish to stop receiving our free bonuses or updates, you can unsubscribe anytime from receiving both SMS and Emails.

Q How to deactivate the promotional SMS?

A Log in to your account on your web browser. Once logged in, go to 'My Profile' on the top-right hand corner of the page. On the My Profile page, you will see 'Change' next to 'Promotional SMS' under the 'Validation Information' tab. Now you will be on the 'Promotion Settings Page' where you will be able to toggle the mode to 'Do not disturb' and then click 'set promo SMS mode'. Click here to view 'My Profile' page.

Q Why am I not getting emails delivered to my inbox?

A This may be a result of your email provider mislabeling emails from us as spam. If so, the problem is easily corrected by adding us to the safe sender's list in your email software, or marking an email from us as 'not spam'.

Please also check your spam or junk folders to see if there are existing emails from Khelo365.

Q What is rake?

A We receive compensation by taking a 'rake', a small amount from each cash game pot. Our rake has a cap which means it never exceeds Rs.300. At the lower limits, we take a smaller rake.

No 'per hand' rake is taken in tournaments; there is only an initial fee to enter. 'Freeroll' tournaments do not charge a fee or a rake.

Therefore, our 'commission' is the net of the following:

  • An initial charge to withhold an amount of Rake from the pot in cash games
  • An initial charge to withhold part of the buy-in from the cash tournament prize pool. The amount will vary per tournament as is clearly indicated in the buy-in details for each tournament.

Amounts added by Khelo365 to tournament prize pools representing a rebate of the initial charges as noted in (a) and (b) above.

Q What happens if I am disconnected or the system crashes in the middle of a hand?

A All transactions, including pots won and lost, are posted to your Khelo365 account at the completion of each hand. In the unlikely event of a server crash which prevents completion of a hand, the hands in progress at every table (tournaments and cash games) will be restored by rolling back these hands as if they had not happened. Each player's chip count will be reset to the amount at the beginning of the hand.

Q Can I play at more than one table at the same time?

A Yes, you are welcome to play in multiple cash games and tournaments simultaneously. For some players, this is one of the greatest features of online poker.

To find out how to play Texas Hold'em Poker, click here.

To find out how to play Pot-Limit Omaha Poker, click here.

Q Is it possible for more than one player to play from same IP address?

A It is possible for more than one player to play from the same IP address if the players playing from the same IP address have uploaded different ID's to prove that they are not the same player. Also, it is very important that they are not playing at the same table or tournament. Failure to follow these rules will result in a penalty outlined in our Terms of Use.